Portfolio

Instructor-Led Training & Train-the-Trainer Training

Pennsylvania Association of Area Agencies on Aging – Long Term Living Training Institute

PCMI is developing a 3-day instructor-led training program that will compliment an online training program being developed by the Institute for Geriatric Social Work, Boston University. This project will have a train-the-trainer component to it as we train others across Pennsylvania to facilitate this program in their own area. One of the more exciting aspects of this project is that it will include new personnel from both the disability and aging service delivery networks.
 

In-House New Hire Training

Philadelphia Corporation for Aging (PCA)

For well over ten years PCMI has been providing the bulk of trainers and programs for PCA’s “New Hires” training sequence. This is a series of clinically based training programs for new employees who will become assessors or care managers. Current PCMI titles in this sequence include: 1) Introduction to Care Management, 2) Documentation and Case Recording, 3) Care Planning, 4) Health and Aging.
 

eLearning Managerial Training

Pennsylvania Association of Area Agencies on Aging

PCMI was selected in the fall of 2009, to develop and complete an eLearning, self-study program for new managerial personnel in senior centers titled: “Essential Skills for Senior Center Managers.” This program provides foundational information, concepts and skills needed by the successful senior center director, administrator, and/or manager.

eLearning Employee Orientation Training

Montgomery County Aging & Adult Services

We were pleased to be selected as the vendor to develop a customized eLearning, self-study employee orientation program. Delivered on CDs, this program introduces new employees to their agency, professional field, and the consumers that they will serve. As one might imagine it reduces the amount of supervisory time needed to get employees up and running.

System Wide Strengths Based Training 

Allegheny County AAA

After the County Commissioners adopted guiding principles that all agencies under the Department of Human Services would use a “strengths based approach” in working with consumers, PCMI was hired to train all levels of employees (from top administrators to intake workers) and the subcontract network (including adult day programs, care management programs, and senior centers) in the use of strengths based principles and practices. Additionally, a strengths based approach is now integrated into all of the care management training (over the last six years this has average out to be 20 days of training per year) provided by PCMI.

Statewide Team Building for Cultural Change Training

Better Jobs Better Care-PA

Based in part on our exemplary work in the demonstration project Direct Care Worker Initiative, PCMI was hired to provide our “Key Solutions” training to sites participating in the Better Jobs Better Care project in Pennsylvania. The focus of the Key Solutions training is the improvement of employee retention and recruitment, through team building as a method to create a work culture more conducive to high levels of quality service and employee satisfaction. Our work was highlighted in July 2008, special issue of The Gerontologist, Vol. 48 (p.31).

Employee Safety Training

Philadelphia Corporation for Aging

On a yearly basis PCMI provides personal safety training for all new employees. This instructor-led training is based on the highly sought after eLearning program “Keeping Safe from Assault”. The training is so highly valued that it has become a mandatory part of all new hires required training.

Care Management Certification Training

Allegheny County AAA

As part of PCMI’s Care Management Certification Program, PCMI has been training and certifying workers in Allegheny County. There have been over 150 individuals who have completed the 20 day training, and four competency demonstration project requirements to earn the Certified Care Manager (CCM) certification.